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| About Us Trading Native are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Trading Native Blyth Northumberland Tel: 01670 544073 |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment only through PayPal. If you do not have a PayPal account, please create one - it is a secure and safe way of purchasing online from many companies all over the world, while ensuring your credit card and bank account details remain confidential. Your card details cannot be retained by this website. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. Despite checking this can occasionally happen - normally an item is removed from the site once sold. In the case of an obviously under priced item, we reserve the right to remove that item from sale. |
| Shipping And Handling Shipping is made by standard postal or parcel service, please request any special delivery terms you may require. Trading Native do not accept responsibility for lost in post items if an insured option has not been chosen. |
| Delivery Schedule We process your order right away. We will normally send your purchase to you within 1-2 business days. |
| Back Orders As many of our pieces are one-off designer items, you may prefer to select another item rather than wait to see if we can obtain a similar product. Once an item is sold it will be immediately removed from the website, however, in the event that a mistake is made in Stock Control we will refund you immediately. |
| Credit Card Security When an order is placed at our website, you will be directed to the Paypal site to complete your payment. This is the safe and secure way to make payment for your purchases all over the world without revealing your details to the seller. No credit card details are made available to or retained by our site. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
| Reaching Us If you need to reach us, please email us using the link on the store page. Alternatively, you can telephone us on 01670 544073 |
| Privacy Policy Trading Native do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy In the unlikely event of goods arriving damaged or faulty, Trading Native Limited will refund you or replace any faulty goods. Damages must be notified to us immediately upon delivery and no later than 7 days after purchase. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
